What Really Happens to Your Transfer When a Flight Is Delayed

Delays are normal. What varies is whether your ground transport absorbs them or collapses under them.

Because every airport booking includes a flight number, our system watches the inbound aircraft and shifts the chauffeur's dispatch time as the estimate changes.

Waiting time at the airport is complimentary for 60 minutes after actual landing — measured from wheels down, not from your original schedule.

For diverted or cancelled flights, one call to our 24/7 desk rebooks the transfer for your new arrival without a cancellation penalty.

The only thing we ask is that you give us the flight number at booking. Without it, we are guessing — and we would rather not.