Meet & Greet, Explained: What Happens Between Landing and the Car

Long before you land, your flight appears on our dispatch board. If it moves, your chauffeur's schedule moves with it — automatically and without a phone call from you.

Your chauffeur parks and enters the terminal ahead of your landing time, then waits in the arrivals hall with a discreet name board.

Once you appear, the chauffeur takes your luggage, confirms your destination and walks you to the vehicle. Bottled water is already in the car and the climate is set.

Airport waiting time is complimentary for 60 minutes after landing, which comfortably covers passport control and baggage reclaim even on a busy evening.

If you cannot locate your chauffeur, one call to our 24/7 desk resolves it in seconds — we know precisely where the car and the driver are.